It is recommended that you create a separate user account just for the integration.
1. Create a new user and deselect “Portal Access.”
Note: Only users with “Super Admin” role will get notified by email automatically after the user is created. For a non-admin account, you will need to reset the password using Step 4 below.
2. On the Access tab, select which sites and zones the account will have access to.
3. Optionally, give the user a specific role and/or access groups with required permissions.
4. Set the new user password.
Log out of the Avigilon Alta control center, and at the login screen, click the “Forgot Password” link:
Enter the email address of the service user:
When you get the email, click on the link to set a new password.
Once you have set a new password, your new Avigilon Alta user is ready for Events2HVAC.