Connection Tab

The Connection tab contains all the necessary settings for the default connection for Venstar thermostats.

 A screenshot of a computer

Description automatically generated

Default Username

Default username used for each local thermostat connection.  A blank user will ignore any credentials for the connection.

Note: not all Venstar thermostats support this feature.

Default Password

Default password for each local thermostat connection.

Default Screen Lock PIN

If all of your thermostats use the screen lock feature, you can send the same pin code to each thermostat. 

Note: not all Venstar thermostats support this feature.

Commands

When a command fails to execute (thermostat offline, etc.), these settings will retry the command after a delay.

  Field Name

  Description

  Range

Retries

Number of attempts to retry any failed commands

Default = 1

Retry Delay

Number of milliseconds to delay before each retry.

Default = 3000 ms

HTTP Timeout

Number of milliseconds after a request is made before it fails

Default = 10000 ms

Send POST using Socket

If commands to the thermostat fail with a timeout, this option will send a RAW post using a window Socket instead of the normal HTTP client.  Some thermostat firmware can’t handle fragmented requests so this is an option to prevent fragmentation.

Default = unchecked

Log API Requests

Check this option to generate DEBUG log entries for each request from Events2HVAC to the Venstar system.  This is primarily used temporarily for troubleshooting.  The logger must be logging DEBUG events for this data to show up in the log files.

Log API Responses

Check this option to generate DEBUG log entries for each response from the Venstar system.  This is primarily used temporarily for troubleshooting.  The logger must be logging DEBUG events for this data to show up in the log files.

Note:  Make sure you turn this feature off after troubleshooting so that the response files don’t fill up your hard drive.