Web API Parameters
Start Query Offset (Minutes)
Enter amount of time in minutes to offset each query start time in calls to the EMS web API query for events. This time should be a zero or a negative number.
Default value here should be -1440 minutes (1 day) until the logic in EMS API is fixed.
This parameter was created in response to a flaw in the
query for events in the EMS API (both web and platform services APIs).
Read more about it on our support site:
https://support.streamsidesolutions.com/hc/en-us/articles/115002347048
Ignore Invalid Schedules
Checking this will ignore any schedules from EMS that have invalid start or end times. This can occasionally happen if schedules are coming from an external source and not entered directly in the EMS client. E2H will ignore the entire event and notify users with a warning message.
If left unchecked, an invalid schedule will fail the entire EMS query and E2H will use its local backup schedule data to control HVAC until the schedule is re-entered correctly or until the event is finished.